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Service / Project	Healthpoint
Sector	NHS
Address Line 1	8-10 Market street

City	Aberdeen
Postcode	AB11 5NX
Phone Number	0500 20 20 30

Send Email >>	healthpoint@nhs.net
Visit Website >>	http://www.nhsgrampian.org
Brief Outline of Service	NHS Grampain healthpoints and healthline offer free and confidential health advice from trained staff on a wide range of topics. Healthpoint is a walk in serivice which offers free advice or information on: practical ways to improve your health; your health concerns; support groups and organisations; how to access NHS services; jobs in the NHS; access to free condoms. healthline is a free telephone line which provides healthpoint services (Monday - Friday 9am - 5pm). There is also a branch of healthpoint at Aberdeen Royal Infirmary (ARI) which is open Monday-Friday 10am-4pm The above services can be accessed by the general public and professionals.

Area of Operation
City Wide	Yes	North	Yes
South	Yes	Central	Yes
Specific Local Area (if applicable)	Grampian. Moray and North East.

Who is the Service for?
Male	Yes	Female	Yes
Children	Yes	Families	Yes
Age range	All ages

Personal Circumstances catered for
Pregnancy	Yes	People with children	Yes
People on benefits	Yes	People with pets	Yes
People who smoke	Yes	Former Prisoners	Yes
Offenders	Yes	Ex Armed Forces	Yes
Physical health & wellbeing	Yes	Diagnosed mental illness	Yes
Mental health problems	Yes	Discharged from hospital	Yes
Domestic abuse	Yes	Alcohol misuse	Yes
Drug misuse	Yes	People in drug treatment	Yes
Rent arrears	Yes	Mortgage problems / repossession	No
Evicted / asked to leave by landlord	No

Additional information (if necessary)	Where required they will signpost people to appropriate agencies.

Access to the Service
What is the charge to the client?	No charge
Is the client expected to pay personally?	No

Who can refer clients?
Professional referral	Yes	Self referral	Yes

How?
In person (drop-in)?	Yes	By telephone	Yes
By appointment	Yes

Any other relevant details	Walk in service, healthline and e mail.

Opening Times
Which days are you open?	Every Day	Do you open 24 hours?	No
Opening Hours	healthpoint at Market Monday-Saturday 10am-4pm. healthline Monday-Friday 9am-5pm. healthpoint at ARI Monday-Friday 10am-4pm.
Emergency / out of hours service?	No

Do you operate year round or seasonally?	Year-Round

Are there any specific closures?	Some public holidays and for the festive period. Signs regarding closures displayed at healthpoints.

Additional needs catered for
Literacy	Yes	Hearing Impairment	Yes
Visual Impairment	Yes	Physical Disability	Yes
Wheelchair Users	Yes	Learning Disability	Yes
Dementia	Yes	Other	Yes
Please give Details	Induction Loop and languageline are available during healthpoint opening hours. If service does not have the relevant information/advice they will signpost to the appropriate agency.

Additional Information
Details of all selected categories	Advice on Health & Wellbeing, Helpline. Social Work, Childcare, Family Support, Pastoral Care, Day / Drop in Centre, Counselling, Housing Support. GP, Dentist, Podiatrist, Optician, Mental Health, Sexual Health, Nursing Services, Drug Misuse, Alcohol Misuse. Food, Furnishings. Education, Employment.

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NHS Grampian > Healthpoint

This project is funded by The Aberdeen Homelessness Strategy © Aberdeen Council of Voluntary Organisations 2008

This project is funded by The Aberdeen Homelessness Strategy
© Aberdeen Council of Voluntary Organisations 2008