The Duty Team provides the first point of contact with Social Work for members of the public and other professionals. The team offers information on services, assessment of service required, short-term service advice, practical support and counselling. The service is for anyone who is having problems coping with day to day living.
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All ages
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Asylum Seekers, refugees, european migrants, ethnic minority groups, victims of racist incidents, domestic abuse.
People already allocated a support/social worker
No charge
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Letter, fax, email
Appointments can be arranged in office hours. Clients can drop-in at times below.
Out of hours service is available from Monday-Thursday 4:30pm-midnight. Friday 4pm-midnight. Weekends, Public Holidays - 8:30am- midnight. Tel:(01224) 693936 Fax:(01224) 663956
Year-Round
When service is closed, out of hours service covers emergencies.
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Help with forms. Lift access to building. Access interpreter for those who do not have English as their first language.
Advice on Accommodation, Health & Wellbeing, Financial, Helpline. Social Work, Family Support, Counselling, Domestic Abuse, Food. Parenting.
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