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Service / Project	Community Resettlement, Support and Advice Service
Sector	Voluntary / Community
Address Line 1	62 Summer Street

City	Aberdeen
Postcode	AB10 1SD
Phone Number	01224 625732

Send Email >>	yvonne.whatmore@aberdeen-cyrenians.org
Visit Website >>	http://www.aberdeen-cyrenians.org
Brief Outline of Service	The new Community Resettlement, Support and Advice Service combines the work of Cyrenians Community Support Service and elements of the old Summer Street Day Centre. Offers access to advice on Housing, benefits and referral to a Resettlement Support Worker or signposting to other services, if required. Meals available on Tuesday and Thursday evenings, 5:30pm-6:30pm, through 'Street Alternatives'.

Area of Operation
City Wide	Yes	North	Yes
South	Yes	Central	Yes


Who is the Service for?
Male	Yes	Female	Yes
Children	No	Families	No
Age range	16+

Personal Circumstances catered for
Pregnancy	Yes	People with children	Yes
People on benefits	Yes	People with pets	No
People who smoke	Yes	Former Prisoners	Yes
Offenders	Yes	Ex Armed Forces	Yes
Physical health & wellbeing	Yes	Diagnosed mental illness	Yes
Mental health problems	Yes	Discharged from hospital	Yes
Domestic abuse	Yes	Alcohol misuse	Yes
Drug misuse	Yes	People in drug treatment	Yes
Rent arrears	Yes	Mortgage problems / repossession	No
Evicted / asked to leave by landlord	Yes


Are there any groups you cannot accept?	Children under the age of sixteen, but can advise where to get help.
Access to the Service
What is the charge to the client?	Small charge for meals (£1-£2)
Is the client expected to pay personally?	Yes
Additional Info (if necessary)	Service users experiencing severe financial difficulties can access free food for a limited period by discussing their needs with a worker.
Who can refer clients?
Professional referral	Yes	Self referral	Yes

How?
In person (drop-in)?	Yes	By telephone	Yes
By appointment	Yes

Any other relevant details	You do not need an appointment, but if you arrive and there is a queue you will be asked to come back.

Opening Times
Which days are you open?	Every Day	Do you open 24 hours?	No
Opening Hours	DUTY TIMES: Monday, Tuesday & Thursday 9:30am-12pm & 1:30pm-3pm. Wednesday 9:30am-12pm. Friday 9:30am-12pm & 1:30pm-2:30pm. MEALS: Tuesday & Thursday 5:30pm-6:30pm.
Emergency / out of hours service?	No

Do you operate year round or seasonally?	Year-Round

Are there any specific closures?	Public holidays

Additional needs catered for
Literacy	Yes	Hearing Impairment	No
Visual Impairment	No	Physical Disability	No
Wheelchair Users	Yes	Learning Disability	No
Dementia	No	Other	No


Additional Information
Details of all selected categories	Advice on Accommodation, Health & Wellbeing, Legal and Financial matters. GP, Dentist, Mental Health. Access to Supported Accommodation. Food, Shower Facility. Education, Life Skills. Shower facility only in emergencies for rough sleepers. Housing support for people in their own tenancies.

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Cyrenians > Community Resettlement, Support and Advice Service

This project is funded by The Aberdeen Homelessness Strategy © Aberdeen Council of Voluntary Organisations 2008

This project is funded by The Aberdeen Homelessness Strategy
© Aberdeen Council of Voluntary Organisations 2008