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Service / Project	Quay Services
Sector	Voluntary / Community
Address Line 1	7 Hadden Street

City	Aberdeen
Postcode	AB11 6NU
Phone Number	01224 577120
Fax	01224 592295
Send Email >>	info@drugsaction.co.uk
Visit Website >>	http://www.drugsaction.co.uk
Brief Outline of Service	Quay Services provides a range of support services to women involved in prostitution. This includes provision of condoms, needle exchange and panic alarms. Also advice and referral to other services, advice and support and a key working service for women seeking to make significant changes in their lives. Services are delivered on the street, at the drop-in centre and through a range of easy to access community locations.

Area of Operation
City Wide	Yes	North	Yes
South	Yes	Central	Yes


Who is the Service for?
Male	No	Female	Yes
Children	No	Families	No
Age range	All ages

Personal Circumstances catered for
Pregnancy	Yes	People with children	Yes
People on benefits	Yes	People with pets	Yes
People who smoke	Yes	Former Prisoners	Yes
Offenders	Yes	Ex Armed Forces	Yes
Physical health & wellbeing	Yes	Diagnosed mental illness	Yes
Mental health problems	Yes	Discharged from hospital	Yes
Domestic abuse	Yes	Alcohol misuse	Yes
Drug misuse	Yes	People in drug treatment	Yes
Rent arrears	Yes	Mortgage problems / repossession	Yes
Evicted / asked to leave by landlord	Yes
Any Other Groups (Please Specify)	Women involved in prostitution.
Additional information (if necessary)	Any woman involved in sex industry/prostitution can access this service. This involves significant multi-agency working, particularly when mental health, child care or substitute prescribing are issues.
Are there any groups you cannot accept?	Men
Access to the Service
What is the charge to the client?	No charge
Is the client expected to pay personally?	No

Who can refer clients?
Professional referral	Yes	Self referral	Yes

How?
In person (drop-in)?	Yes	By telephone	Yes
By appointment	Yes
Other (please specify)	By e-mail
Any other relevant details	Staff do outreach 4 evenings per week. Women can also drop-in to the night time drop-in service, day time Hadden St service or call the telephone helpline

Opening Times
Which days are you open?	Weekdays Only	Do you open 24 hours?	No
Opening Hours	Drop in & streetwork on Monday, Wednesday, Thursday, Friday evenings. Counselling on weekdays and weekday evenings
Emergency / out of hours service?	No

Do you operate year round or seasonally?	Year-Round

Are there any specific closures?	Weekends and some public holidays

Additional needs catered for
Literacy	Yes	Hearing Impairment	No
Visual Impairment	No	Physical Disability	Yes
Wheelchair Users	Yes	Learning Disability	Yes
Dementia	No	Other	Yes
Please give Details	Ethnic minority people can use languageline and have literature translated into a range of languages.

Additional Information
Details of all selected categories	Advice on Accommodation, Health & Wellbeing. Helpline, Childcare, Family Support, Day/Drop in Centre, Counselling, Mental Health, Sexual Health, Drug Misuse, Food, Education, Employment, Life Skills, Personal Development. Access to 'dodgy punters' scheme which provides women with information on potentially dangerous men. Referral to housing services is provided. Helpline on 01224 594700. Women are fastracked to other Drugs Action services for Childcare and Family support. Nightime drop-in (see above). Women can have rapid referral to Genito-Urinary and family planning services. Support to address drug use is provided via key worker counselling service. Food is available at the drop-in centre. Access to a computer is provided at the drop-in and counselling services. Service addresses life skills, employment and education issues.

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Drugs Action > Quay Services

This project is funded by The Aberdeen Homelessness Strategy © Aberdeen Council of Voluntary Organisations 2008

This project is funded by The Aberdeen Homelessness Strategy
© Aberdeen Council of Voluntary Organisations 2008